Yes, Bitback is a legitimate product.
Bitback has both a Canadian corporation, Dial Crypto Inc., and a Ugandan corporation, Bitback Labs Limited. The founding team consists of two Canadians who have been working on the product together since April 2019. Since then they have:
- Won a prize at ETHCapeTown hackathon in Cape Town, South Africa in 2019
- Graduated from Y Combinator's online startup school in September 2019 (free online course for startups)
- Won the grand prize of an online hackathon organized by IDEO CoLab and Coinlist in October 2019
- Were in-residence with IDEO CoLab in November 2019
- Joined Pledge 1% and committed to donate 1% of the company time to non-profit causes
- Were one of ten companies accepted into the Techstars Berlin Accelerator program which they completed at the end of April 2020
You can learn more about the team behind Bitback and how it came to be here.